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Retail Level 2

Level 2 Retail Skills qualifications are designed for people working in the retail industry, including retail sales people, retail assistants, counter assistants, stockroom/warehouse assistants, visual merchandisers, cash point operators and managers in these roles.

The qualification is particularly suitable for those who need to:

  • Understand the business of retail

  • Understand customer service in the retail sector

  • Understand how a retail business maintains health, safety and security on its premises

  • Understand the retail selling process

  • Understand how individuals and teams contribute to the effectiveness of a retail business

  • Understand the control, handling and replenishment of stock in a retail business

  • Understand the handling of customer payments in a retail business

  • Work effectively in a retail team

  • Keep stock at required levels in a retail environment

  • Keep a retail unit secure

  • Maintain health and safety in a retail environment.

What will you gain?

* Functional skills English and maths up to level 2
* Retail L2

Image by John Schnobrich

Our aim is to have the right learner, on the right programme,

at the right time.

Placing the learners at the heart of
their learning programme.

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